Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A pop-up window will show up. It contains detailed info about all the operations that you can perform on that particular page. Each popup appears on the same page so that you can swiftly get back to your work.
Video Tutorials
We have a vast library of instructional videos describing how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the answer you need, have a look at our comprehensive FAQ section, which contains questions asked by actual individuals and provides real solutions. We regulary "revamp" our FAQ database with new Q&A's so as to cover all the new additions and innovations related to our system.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of customer support engineers available 24x7x365 and eager to help you with any problem. Each support ticket you open will be answered within one hour (the average trouble ticket response time is approximately 20 mins), so you won't have to wait a long time to get your question answered.